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Our services

Trusted by the best. From small businesses to some of the biggest enterprises.

Our Services

01 Planned Maintenance

Proactive planned maintenance keeps your commercial coffee machine in peak condition, prevents costly breakdowns and ensures full PSSR 2000 compliance. GMS Espresso carries out on-site PMV visits for businesses across the UK.
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02 Annual Boiler Inspection

Annual PSSR 2000 boiler inspections for commercial coffee machines across the UK. Certified GMS engineers carry out the full statutory examination and issue your boiler certificate on the same visit.
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03 Reactive Management

Fast-response commercial coffee machine repair and emergency callout across the UK. GMS Espresso offers four SLA tiers — from 4-hour emergency response to pay-as-you-go cover — with remote triage and on-site engineer visits.
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04 Water Filter Changes

GMS Espresso supplies and fits water filters for commercial coffee machines across the UK. Regular water filter changes prevent limescale damage, protect your machine and maintain consistent coffee quality.
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05 Coffee Machine Service and Repair

GMS Espresso provides commercial coffee machine servicing and repair for all major brands across the UK. On-site servicing, telephone triage, on-site and workshop repairs — available to all businesses.
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06 Back to Base Descale

GMS Espresso offers back-to-base ultrasonic descaling for commercial coffee machines. Using Ultrawave technology, we cut descaling time from days to hours — a full workshop overhaul that restores your machine to peak performance.
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07 Barista Training

GMS Espresso provides professional barista training for commercial coffee businesses across the UK. On-site or at our dedicated training facilities — covering espresso technique, milk steaming, grinder calibration and equipment care.
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Annual boiler inspection

Get the right idea quick

If you possess a commercial coffee machine utilizing pressurized steam and it surpasses 14 months from its initial supply date, it is crucial to be aware of potential risks. As the owner, you hold a statutory obligation to comply with the stringent legal requirements set forth in the Pressure Systems Safety Regulations 2000.
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Reactive management

High fidelity mockups

If any issues arise with your equipment, all you need to do is reach out to us, and we'll assign a dedicated team member to handle everything efficiently. Upon receiving your initial telephone call, we'll promptly identify the problem and offer instant support to ensure your business continues smoothly. In many cases, we can resolve the faults without requiring a reactive visit, saving you time and hassle.
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Water filter changes

Real life scenario

The detrimental effects of limescale on your machine can be severe and lead to long-term damage. However, you can easily prevent limescale damage with minimal effort by using a simple water filter. Remember, prevention is always more cost-effective than dealing with the consequences later on. Investing in a water filter now can save you from costly repairs in the future.
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Coffee machine service and repair

Real life scenario

We strongly advise scheduling a coffee machine service at least once every 12 months. This regular maintenance is essential to optimize the machine's lifespan and ensure the consistent taste of your coffees. Additionally, it minimizes the risk of breakdowns and eliminates expensive periods of downtime in the future. By prioritizing regular coffee machine services, you can enjoy uninterrupted brewing and excellent coffee quality for a long time.
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Back 2 base descale

Real life scenario

GMS's breakthrough in ultrasonic technology surpasses the limescale barrier! With this significant investment, we are thrilled to enhance our customer service response times for back-to-base service.Experience the phenomenal speed of descaling components and boilers, reducing the process from days to mere hours. This advancement ensures quicker and more efficient servicing, providing you with unparalleled coffee machine performance.
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Contact one of our agents

One of our specialised agents will contact you and advise you on how to keep your coffee machines running smoothly.

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Proud Service Providers of:

Some of our trusted clients:

Our team of experts

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Susanna Ferreira
Back-end
Benjamin Smith
UX Designer
Jacob Swell
CEO
Caroline Zimmer
Project Manager

What our trusted customers have to say about us:

Emma Brown

This has been the best experience we’ve had so far, working with GMS Espresso was just pure pleasure, 10/10 would do again!

Barons Pub Company

GMS are not only operationally superior to their competitors but are also highly cost effective which is a huge positive for us at Barons Pub Company.  

Olivia Garcia

This has been the best experience we’ve had so far, working with GMS Espresso was just pure pleasure, 10/10 would do again!

James Williams

This has been the best experience we’ve had so far, working with Code Masters was just pure pleasure, 10/10 would do again!

James Williams

This has been the best experience we’ve had so far, working with GMS Espresso was just pure pleasure, 10/10 would do again!

Francino

Fracino are proud to have enjoyed a long-standing working partnership with GMS Espresso over many years. With their excellent service-focused ethos and drive to offer the best client experience,

Emma Brown

This has been the best experience we’ve had so far, working with GMS Espresso was just pure pleasure, 10/10 would do again!

Michael Johnson

This has been the best experience we’ve had so far, working with GMS Espresso was just pure pleasure, 10/10 would do again!