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Our services

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Our Services

01 Planed Maintenance

At the heart of our Planned Maintenance service lies our unwavering commitment to ensuring your coffee machine remains in optimal condition. We believe that proactive maintenance is key to preventing potential issues and maximizing the longevity of your valuable equipment.

02 Annual Boiler Inspection

Boilers in coffee machines are responsible for providing precise water temperatures essential for brewing coffee. As time passes, mineral deposits and scale build-up inside the boiler can lead to reduced efficiency and potential breakdowns. An annual boiler inspection is crucial for the following reasons:

03 Reactive Management

When your equipment encounters a problem, you can count on us to provide instant support. A dedicated member of our team will be at your service from the moment you reach out to us. Our goal is to get your equipment back up and running as quickly as possible.

04 Water Filter Changes

Over time, water filters in coffee machines can become clogged with impurities, contaminants, and mineral deposits. This can negatively impact the taste and aroma of your coffee, as well as the performance and lifespan of your coffee machine. Regular water filter changes offer several significant benefits

05 Coffee Machine Service and Repair

We understand the significance of a well-functioning coffee machine in delivering exceptional coffee experiences. Our dedicated team of experts is committed to providing top-notch service and repair solutions to ensure that your coffee machine operates flawlessly, so you can focus on delighting your customers with the perfect cup of coffee.

06 Back 2 Base Descale

Mineral deposits and limescale can build up in the internal components of your coffee machine, including the boiler, pipes, and heating elements. This accumulation can lead to several issues. Our specialised service is the ultimate solution to rejuvenate your coffee machine and bring back its peak performance.

07 Barista Training

Training is offered at your own establishment or we can arrange for a training session to be conducted at one of our dedicated barista training offices

Annual boiler inspection

Get the right idea quick

If you possess a commercial coffee machine utilizing pressurized steam and it surpasses 14 months from its initial supply date, it is crucial to be aware of potential risks. As the owner, you hold a statutory obligation to comply with the stringent legal requirements set forth in the Pressure Systems Safety Regulations 2000.

Reactive management

High fidelity mockups

If any issues arise with your equipment, all you need to do is reach out to us, and we'll assign a dedicated team member to handle everything efficiently. Upon receiving your initial telephone call, we'll promptly identify the problem and offer instant support to ensure your business continues smoothly. In many cases, we can resolve the faults without requiring a reactive visit, saving you time and hassle.

Water filter changes

Real life scenario

The detrimental effects of limescale on your machine can be severe and lead to long-term damage. However, you can easily prevent limescale damage with minimal effort by using a simple water filter. Remember, prevention is always more cost-effective than dealing with the consequences later on. Investing in a water filter now can save you from costly repairs in the future.

Coffee machine service and repair

Real life scenario

We strongly advise scheduling a coffee machine service at least once every 12 months. This regular maintenance is essential to optimize the machine's lifespan and ensure the consistent taste of your coffees. Additionally, it minimizes the risk of breakdowns and eliminates expensive periods of downtime in the future. By prioritizing regular coffee machine services, you can enjoy uninterrupted brewing and excellent coffee quality for a long time.

Back 2 base descale

Real life scenario

GMS's breakthrough in ultrasonic technology surpasses the limescale barrier! With this significant investment, we are thrilled to enhance our customer service response times for back-to-base service.Experience the phenomenal speed of descaling components and boilers, reducing the process from days to mere hours. This advancement ensures quicker and more efficient servicing, providing you with unparalleled coffee machine performance.